Progressive dialer software is the kind of system that falls between manual dialing and entirely automated predictive dialing. There is always a certainty of initiating calls only when an agent is available, hence truly efficient call handling without piling calls on either your team or customers. This software saves time by saving your workforce from manual dialing and at the same time allows for a great customer experience by directly connecting calls to available agents. If your business is still lagging with legacy systems, then today's the time to upgrade and get exposure to progressive dialer software.